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How to Book on Behalf of A Teammate

Deskpass offers a 'Booking On Behalf Of' feature that allows team members or managers to create bookings for other active team members.

We understand that there may be situations where our users need to make reservations on behalf of their team members. It is important to note that in order for a workspace reserved through Deskpass to be used by a work team, the person whose name is on the reservation must be physically present at the space.

 

Deskpass offers a Booking On Behalf Of feature which allows a team member or team manager to be able to create a booking on behalf of another active team member. To take advantage of this feature, the Team Admin must enable it on the team member's account.

How to Book on Behalf of Another:

  • Confirm with you Team Manager that 'Booking on Behalf Of' is enabled on your account

  • Select the space you would like to reserve from our app

  • Select date and time (if applicable)

  • When confirming the details of your reservation, scroll to the Book for Another Team Member section.

  • Begin typing in the team member's email and select the user from the drop-down menu.

  • Select "Send team member notification emails about upcoming booking" if you would like the member to be notified

  • Confirm Reservation

Please note that if the invited user has not joined the team, they will not appear when typing in their email, and you will be unable to create a reservation for them until they have been invited to your team and set up their profile.

 

How To Enable 'Booking on Behalf Of' Feature as a Team Admin

  • Log in to your Deskpass Teams Dashboard

  • Navigate to the Team Members tab

  • Search for the desired team member > select their profile

  • Under Basic Info > Roles toggle on Booking on Behalf Of

 

This will enable the team member to book on behalf of another user, and when doing so they will be able to book based on that user's settings.