--- title: Deskpass Teams Individual and Group Billing Feature Guide description: Easily assign separate payment methods to individuals or groups within a Team account for streamlined, flexible billing. --- [Skip to content](https://hub.deskpass.com/deskpass-teams-individual-and-group-billing-feature-guide#main-content) English Show submenu for translations [More support](https://hub.deskpass.com/kb-tickets/new?hsLang=en) ![](https://hub.deskpass.com/hs-fs/hubfs/deskpass-secondary-mark-full-color%20(2).png?width=50&height=38&name=deskpass-secondary-mark-full-color%20(2).png) - [Help Center](https://www.deskpass.com/help) Open main navigation Close main navigation - [Help Center](https://www.deskpass.com/help) - English Show submenu for translations - [More support](https://hub.deskpass.com/kb-tickets/new) - [Contact us](https://hub.deskpass.com/how-to-contact-deskpass) [Contact us](https://hub.deskpass.com/how-to-contact-deskpass?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Deskpass Help Center](https://hub.deskpass.com/?hsLang=en) 2. [Deskpass Teams](https://hub.deskpass.com/deskpass-teams?hsLang=en) # Deskpass Teams Individual and Group Billing Feature Guide ## Enable flexible payment options within a single Team account by assigning individual or group-level billing methods. ### 🔷 Getting Started #### What is the Individual and Group Billing Feature? The Individual and Group Billing Feature for Deskpass allows Teams to add different payment methods for both single users and groups within a single account. This streamlines the payment process and provides flexibility for various organizational structures. #### Who can use this feature? This feature is available to all Deskpass Team accounts with administrative privileges on their account. #### How do I activate this feature? Please reach out to [teams@deskpass.com](mailto:teams@deskpass.com) to have these features enabled.  --- ### 🔷 Managing Individual Billing #### How do I enable individual billing for a specific user? 1. To add a new individual user, navigate to [teams.deskpass.com/team-members](http://teams.deskpass.com/team-members)  2. Click on the name of the user you’d like to activate individual billing for  ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-4.png?width=579&height=260&name=google-1752094598318-4.png) 3. Click on “Manage Billing”  ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-Jul-09-2025-08-56-41-4583-PM.png?width=583&height=226&name=google-1752094598318-Jul-09-2025-08-56-41-4583-PM.png) 4. Toggle “Individual Billing” from Inactive to Active.  ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-2.png?width=313&height=208&name=google-1752094598318-2.png)![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-Jul-09-2025-08-56-41-0071-PM.png?width=343&height=149&name=google-1752094598318-Jul-09-2025-08-56-41-0071-PM.png) 5. The user will be prompted to add their credit card the next time they go to make a reservation and won’t be able to make one without adding a card. #### What payment methods are available for Individual Billing? Individual Billing must be paid by credit card. The individual’s card is charged for each reservation.  #### Can I add a payment method for the user? No, the credit card must be added by the user themselves when they log in to their account.  #### Can certain users be on Individual Billing while others are billed centrally? Yes, you can turn on Individual Billing for specific users. If it isn’t activated for a specific user, they will continue to be billed centrally to whatever payment method was selected for the team.  --- ### 🔷 Managing Group Billing #### How do I create a new group? To create a new group, go to [teams.deskpass.com/team-members/groups](http://teams.deskpass.com/team-members/groups) and click “Create New Group”. You will be able to name your group and add members. #### How do I assign users to a group? Users can be assigned to a group when you create the group, or you can add existing users to a group from the "Groups" section. #### How do I turn on Group Billing for a specific group? 1. Click on the Group you’d like to set up Group Billing for. ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-3.png?width=670&height=347&name=google-1752094598318-3.png) 2. Click on Billing ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318-1.png?width=333&height=216&name=google-1752094598318-1.png) 3. Toggle “Group Billing” from inactive to active ![](https://hub.deskpass.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1752094598318.png?width=571&height=222&name=google-1752094598318.png) 4. Either select “Pay as You Go” and add a credit card to be charged after every reservation or select “Pay at the End of Month” to be sent a monthly invoice. #### Can I track group usage and spending? Yes, detailed usage reports can be downloaded as a CSV file from the "Reservations" section of your dashboard. There is a column for “Group” which allows you to view what each group has booked in a given time period. --- ### ❓Troubleshooting #### Why can't I see the individual or group billing options? Group billing is only visible once it’s been activated by our team. Please reach out to [teams@deskpass.com](mailto:teams@deskpass.com) to activate it.  - [About Deskpass](https://hub.deskpass.com/about-deskpass?hsLang=en) - [Getting Started](https://hub.deskpass.com/getting-started?hsLang=en) - [Making & Managing Reservations](https://hub.deskpass.com/making-managing-reservations?hsLang=en) - [Account & Billing](https://hub.deskpass.com/account-billing?hsLang=en) - [Deskpass Teams](https://hub.deskpass.com/deskpass-teams?hsLang=en) - [Deskpass Spaces](https://hub.deskpass.com/deskpass-spaces?hsLang=en) - [Troubleshooting & FAQs](https://hub.deskpass.com/troubleshooting-faqs?hsLang=en) [![Chill listening crop-3](https://hub.deskpass.com/hs-fs/hubfs/Deskpass-SmileAnimation-1.gif?width=125&height=65&name=Deskpass-SmileAnimation-1.gif "Chill listening crop-3")](http://deskpass.com) [mailto:support@deskpass.com](mailto:support@deskpass.com) Copyright © 2025, Deskpass